Casa Loma offers daily general admission touring from 9:30am to 5:00pm, with last admission at 4:30pm. Tickets include access to the castle, the Sir Henry Pellatt documentary, and a mobile audio guide app available in English, French, Spanish, and Mandarin. Physical audio guide devices can be rented from the gift shop. Children 3 and under are free when accompanied by a ticketed adult. The heritage elevator is available for accessibility needs, though strollers are not recommended due to stairs. Liberty Café, gift shop, and paid parking are on site. General admission tickets are not valid for special programming and events unless otherwise noted.