Casa Loma is open daily for general admission touring from 9:30am to 5:00pm (last admission at 4:30pm). Tickets include the Sir Henry Pellatt Documentary and mobile audio guide app (self-guided tours in English, French, Spanish, and Mandarin). Physical audio guides available for rent at the gift shop. Children 3 and under free with ticketed adult. Heritage elevator limited to accessibility needs. On-site cafe, gift shop, and paid parking.